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I was born on July 12, 1975 in Tehran, Iran and grew up in Daytona Beach, Florida, the world's most famous beach. Daytona Beach is located on Florida's central east coast. It has twenty three miles of white-sandy beaches that you can drive on. I attended St. Paul Catholic School and Father Lopez High School. You guessed it!! Both were catholic schools and yes some of my upbringing comes from the catholic school and their style :-)

Let me tell you this though: my best friends came from those years. I have made friendships that I am pretty sure will last a lifetime. Right now I do not live in Florida anymore, but my heart is in Florida. I have my best times when I visit the relatives and my friends. There is nothing like getting that gourmet cooked meal from the family, spending days boat riding and water skiing with friends.  We spend most of the time on Halifax River; however, there are times that we take the boat out in the ocean.  And occasionally, a group of boats anchor next to a sandy island and we barbecue.  Most of the time, I end up being the chef :-)

As for my family and relatives: I have a global family and I am very close to my aunts, uncles, and cousins.  One of the major reasons that I have traveled so much, is that I always want to see my relatives and stay close to them as much as I can.

For college, I attended Stetson University in Deland, Florida. I received a B.S. in chemistry and graduated with honors. Stetson was a small private school with about 2000 students. The size had its advantages and disadvantages. You got to know everyone in your program and almost other people in school but at the same time there were not much differences in peoples' background as there are in bigger schools. One of the greatest benefits from Stetson was its small class sizes. Everyone had to argue and debate about different issues. I learned some of my greatest lessons from arguing with classmates. The program gave me a real fine appreciation of going to a small private school.

During the latter part of college years I started to work at County of Volusia. I continued to work for them after graduation. I also worked for Kargar Construction. At the same time, I started a personal project, providing e-commerce solutions to different industries. I worked on this project for a while with no business plan and no mission statement. Eventually, I formed Avelon Solutions. You can learn about this and my other careers in my resume

In August 1999, I attended Georgia Institute of Technology and in May 2001, I received my MBA (Masters of Business Administration). My concentration was in strategy and electronic commerce. While I was at Georgia Tech, I worked for Lucent Technologies in the Optical Fiber Solution.  I was responsible for creating a CRM system and a feedback process containing information obtained from key customer visits, Field/Technical Team, Telecommunication Team and Global Customer Care Team.  These information are vital in making strategic and tactical decisions and providing feedback to product development, sales teams and other key organizations.

After receiving my MBA, I decided to join Accenture. I am a senior manager and belong to the Customer Relationship Management Global Service Line.  Click here to find out more about why CRM Magazine has named Accenture the CRM consulting market leader for the fourth consecutive year.

CRM (customer relationship management) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. For example, an enterprise might build a database about its customers that described relationships in sufficient detail so that management, salespeople, people providing service, and perhaps the customer directly could access information, match customer needs with product plans and offerings, remind customers of service requirements, know what other products a customer had purchased, and so forth.

 

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